The basic aim of customer service training is to
A)train in teams.
B)train all employees to have excellent knowledge of the organization.
C)use CBT training.
D)use online training.
E)emphasize that "the customer is always right."

Question

Quizplus · Accepted Answer

The basic aim of customer service training is to emphasize the importance of customer satisfaction, often encapsulated in the phrase "the customer is always right," to ensure employees prioritize customer needs and handle complaints effectively.

The Basic Aim of Customer Service Training Is to