The heart of performance analysis is distinguishing between
A)different supervisory practices.
B)can't do and won't do problems.
C)employee training levels.
D)good and bad employees.
E)experience levels of employees.

Question

Quizplus · Accepted Answer

Performance analysis involves identifying the reasons why an employee is not performing up to the expected standards. One of the main distinctions to be made is between whether the cause of poor performance is due to a lack of ability or a lack of motivation. "Can't do" problems refer to situations where the employee lacks the necessary skills or resources to perform, while "won't do" problems involve a lack of effort or willingness to complete tasks. By identifying this distinction, managers can develop appropriate solutions to improve employee performance. The other options listed are not the core focus of performance analysis.

The Heart of Performance Analysis Is Distinguishing Between