Sven directs a small team of managers. When he is conducting meetings, Amy frequently interrupts Sven and others. Sven finally warns Amy that if she does not stop interrupting, he will administer a punishment. At the next meeting, he notices that Amy interrupts less than half as much as she usually does. Sven does not want to go so far as to reward Amy, but he does want this behavior to continue. What step would best help him accomplish this?
A)giving Amy a monetary bonus for interrupting less
B)suspending Amy without pay for one week because she still interrupted
C)going about his business as if nothing has changed
D)telling Amy he will withhold her punishment if she keeps showing improvement
E)forcing Amy to take a long weekend off with pay as a consequence for her interruptions

Question

Quizplus · Accepted Answer

Telling Amy that he will withhold her punishment if she keeps showing improvement would reinforce the positive change in behavior without directly rewarding it. This approach also gives Amy a clear incentive to continue to modify her behavior.

Sven Directs a Small Team of Managers