Which of the following is not one of the "number of interesting issues that arise in yield management"?
A) Pricing structures that must appear logical to the customer and justify different prices
B) Designing yield management programs that cannot be imitated by a competitor
C) How to handle variability in customer arrivals, duration, and interval
D) Managing the service process
E) Training workers and managers to work in a yield management environment

Question

Quizplus · Accepted Answer

The other options are all examples of issues that arise in yield management, such as designing pricing structures that make sense to customers, dealing with variability in customer behavior, managing the service process, and training employees to work in a yield management system. However, designing yield management programs that cannot be imitated by a competitor is not necessarily an issue that always arises, as some businesses may not be concerned about competitors copying their yield management strategies.

Which of the Following Is Not One of the "Number