Bill, a store manager, asked Robert, a store clerk, to stack cereal boxes at the back of the store. Robert told Bill that doing so would result in a drop in the sale of cereal boxes. Bill asked Robert to refrain from questioning his judgment and instead follow his orders because he was in charge of the store's operations. What power did Bill exert over Robert?
A) Coercive power
B) Legitimate power
C) Expert power
D) Reward power
E) Referent power

Question

Quizplus · Accepted Answer

Bill is using his legitimate power as a store manager to give orders to the store clerk, ignoring his input and asking him to follow his directives.

Bill, a Store Manager, Asked Robert, a Store Clerk, to Stack