For complex or high perceived risk services, customers tend to rely on personal channels.

Name: For complex or high perceived risk services, customers tend to rely on personal channels.
Brand: Quizplus
Rating: 4.9 (39 reviews)

Question

Quizplus · Accepted Answer

Customers often feel more comfortable with personal interactions when dealing with complex or high perceived risk services, such as financial planning or medical consultations. This allows them to get more detailed information and ask questions to ensure they have a full understanding of the service being provided.

For Complex or High Perceived Risk Services, Customers Tend to Rely