People-processing services need direct contact with their customers and the best methods of doing this are by:
A)developing a network of local sites
B)using electronic channels
C)using a centralised site
D)skipping the distribution step
E)physically shipping the services

Question

Quizplus · Accepted Answer

Developing a network of local sites allows for direct contact with customers and provides a physical presence in different regions. This is especially important for people-processing services, as customers often prefer or require face-to-face interactions. Electronic channels alone may not suffice for these services, as personal relationships and trust are often key components in building strong customer relationships. A centralized site may be efficient, but may not provide the necessary customer-facing experience. Skipping the distribution step or physically shipping services may not be applicable to people-processing services.

People-Processing Services Need Direct Contact with Their Customers and the Best