To support a common language and improve communication, a project manager should develop a private collection of acronyms and make frequent use of them.

Question

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While it may be helpful to develop a glossary of terms to ensure everyone on the team is speaking the same language, excessive use of acronyms could actually hinder communication if team members are not familiar with them. It is important to strike a balance and ensure that everyone understands the language being used.

To Support a Common Language and Improve Communication, a Project