Even during a phone conversation, you are able to infer something about the speaker's mood and personality by listening to his or her vocal cues. That fact illustrates which of the following claims about nonverbal communication?
A) Nonverbal communication is usually believed over verbal communication.
B) Nonverbal communication is present in most forms of interpersonal communication.
C) Nonverbal communication conveys more meaning than verbal communication.
D) Nonverbal communication metacommunicates.

Question

Quizplus · Accepted Answer

The statement that "you are able to infer something about the speaker's mood and personality by listening to his or her vocal cues" indicates that nonverbal communication is present in the phone conversation, making option B the best choice. Option A is incorrect because there is no comparison of verbal and nonverbal communication in the statement. Option C is also incorrect because the statement simply identifies that vocal cues give us information about the speaker, but it does not suggest that nonverbal communication conveys more meaning than verbal communication overall. Option D is incorrect because there is no mention of metacommunication (communication about communication) in the statement.

Even During a Phone Conversation, You Are Able to Infer