During the Preoperative Thyroidectomy Instruction to a Patient with Graves

During the preoperative thyroidectomy instruction to a patient with Graves' disease,the patient bursts into tears and says,"I am so nervous and can't listen to you.Just get out!" The nurse's best action is to:

A) give the patient written preoperative instructions.
B) inform the charge nurse or surgeon of this stressful behavior.
C) remind the patient the preoperative information is important.
D) inform the oncoming shift of this behavior.