A customer that gives up and leaves the queue is?
A) Reneging
B) Balking
C) Jockeying
D) Neither reneging, balking, nor jockeying

Question

Quizplus · Accepted Answer

Reneging refers to the act of leaving the queue after joining it, which accurately describes a customer who gives up and leaves the queue. Balking refers to the act of not joining the queue in the first place, and jockeying refers to the act of switching between different queues. Therefore, the best choice is A.

A Customer That Gives Up and Leaves the Queue Is