The use of cross-functional teams would be associated with which of Deming's 14 Points for Management?
A) Drive out fear
B) Eliminate numerical quotas for workers and managers
C) Break down barriers between departments
D) Take action to accomplish the transformation

Question

Quizplus · Accepted Answer

Deming's 8th point is "Eliminate barriers between departments. People in research, design, sales, and production must work as a team, to foresee problems of production and usage that may be encountered with the product or service." Cross-functional teams are used to break down barriers between different departments and enable people to work together as a team.

The Use of Cross-Functional Teams Would Be Associated with Which