Question 1

When Dora's friend shared some bad news with her, tears came to her eyes. A few days later, Dora watched her grandson receive a prestigious award, and soon had tears in her eyes. Dora's similar responses in two different situations demonstrate that nonverbal communication is __________.
A) bound to culture
B) more believable than verbal communication
C) ambiguous
D) less significant than verbal communication

Accepted Answer

Dora's tears could have been interpreted differently in each situation, making them ambiguous. In one situation, they could be interpreted as sadness or empathy, while in the other, they could be interpreted as pride or joy. The other answer choices are not supported by the information given.

Question 2

When we include an emoji in a text message, this is an example of __________.
A) repeating
B) deceiving
C) substituting
D) regulating

Accepted Answer

Including an emoji in a text message is an example of substituting, as the emoji is used to represent or convey an emotion or concept in place of words.

Question 3

The use of nonverbal cues to control the flow of communication is referred to as __________.
A) repeating
B) regulating
C) re-emphasizing
D) restraining

Accepted Answer

The use of nonverbal cues, such as eye contact, gestures, and facial expressions, to regulate the flow of communication is a common practice. This includes taking turns speaking, indicating when one wants to interject, or signaling when one wants the other person to speak.

Question 4

During the basketball game, one player does not speak but forms her hands in a "T" to indicate that her team wants to call a time out. What function of nonverbal communication is being used?
A) repeating
B) complementing
C) substituting
D) deceiving

Accepted Answer

The player is using nonverbal communication to substitute for verbal communication. Instead of saying "time out," she is using the hand gesture to convey the message.

Question 5

When a nonverbal message conveys the same meaning as a verbal message, its function is __________.
A) repeating
B) complementing
C) substituting
D) deceiving

Accepted Answer

Repeating occurs when nonverbal communication serves to reinforce the message conveyed by verbal communication, effectively restating or underscoring the verbal message.

Question 6

Which statement is correct regarding the characteristics of nonverbal communication?
A) It is seldom a source of misunderstanding.
B) It is less likely than verbal communication to be unintentional.
C) It is governed by a universal set of rules.
D) It is complicated and ever-changing.

Accepted Answer

Nonverbal communication is complex and can vary greatly depending on culture, context, and individual differences. It is also subject to change over time and can be influenced by factors such as emotions and personal relationships. Therefore, option D is the correct statement regarding the characteristics of nonverbal communication.

Question 7

When Tina met her son's new girlfriend, her facial expression and tone of voice indicated deep displeasure, although she simply said, "Nice to meet you." Which statement best expresses the communication behaviors in this situation?
A) The verbal message carries more meaning than the nonverbal messages.
B) The nonverbal messages carry more meaning than the verbal message.
C) The verbal message is enhanced by the nonverbal messages.
D) The nonverbal messages are enhanced by the verbal message.

Accepted Answer

Tina's facial expression and tone of voice indicate her true feelings towards her son's new girlfriend, which overrides the polite verbal message of "Nice to meet you." Therefore, the nonverbal messages carry more meaning than the verbal message in this situation.

Question 8

In most communication situations, how do we tend to spend the most time communicating?
A) with written words
B) with spoken words
C) with nonverbal messages
D) with electronic messages

Accepted Answer

In most communication situations, individuals tend to spend the most time communicating through nonverbal messages. This includes body language, facial expressions, gestures, posture, and other forms of nonverbal communication that often convey more information than verbal communication.

Question 9

Josiah is waiting his turn at the grocery checkout lane, and he's about to unload his items. A young woman behind him is pacing and looks unhappy, so Josiah gestures to her to go ahead of him. What characteristic of nonverbal communication does this interaction reflect?
A) Nonverbal communication occurs constantly.
B) Nonverbal communication is more believable than verbal communication.
C) Nonverbal communication is related to culture.
D) Nonverbal communication is ambiguous.

Accepted Answer

Josiah's gesture to let the young woman go ahead of him reflects the characteristic of nonverbal communication occurring constantly, as it is a spontaneous and unconscious act.

Question 10

Why do many prefer communication through asynchronous means such as email or texting?
A) enhanced understanding by most receivers
B) more significant emotional context
C) ability to receive almost simultaneous feedback
D) greater control over the message

Accepted Answer

Many people prefer communication through asynchronous means such as email or texting because it gives them greater control over the message. With asynchronous communication, they have time to carefully consider and craft their message before sending it. This allows them to ensure that they are communicating what they intend to and that their message is clear and concise. It also allows them to avoid any misunderstandings or miscommunications that can occur in real-time communication. Additionally, with asynchronous communication, there is no pressure to respond immediately, which can be helpful for people who need time to think before responding or who have busy schedules.

Question 11

As you are waiting in line at class registration and begin talking to the person in front of you about the length of the wait, you roll your eyes and sigh. What type of behavior are you engaging in?
A) repeating
B) regulating
C) substituting
D) complementing

Accepted Answer

The answer of As you are waiting in line at...

Question 12

An individualistic culture such as the United States relies the most upon which communication element as a primary source of meaning?
A) relationships between people
B) facial expressions and eye contact
C) the status of the sender
D) the status of the receiver

Accepted Answer

Facial expressions and eye contact are the primary source of meaning in an individualistic culture like the United States because individuals in these cultures tend to rely on personal autonomy, self-expression, and individual achievement, rather than group-oriented behavior. nonverbal communication such as facial expressions, gestures, and eye contact play a crucial role in conveying meaning, emotions, and intentions in such cultures. Relationships, status of the sender or receiver may also play a role but to a lesser extent compared to nonverbal cues.

Question 13

While studies comparing facial expressions have found that certain universal expressions are easily understood, connotations for gestures can vary. Thus, interpreting nonverbal behavior requires understanding __________.
A) the intent of the receiver
B) the grammatical syntax of accompanying words
C) the family relationships of those involved
D) the cultural norms governing it

Accepted Answer

Nonverbal behavior is influenced by cultural norms and can have different connotations in different cultures. Understanding the cultural context is essential for correctly interpreting nonverbal behavior.

Question 14

During Thanking dinner, Grandpa Jim wants to make an announcement, so he stands and waits until everyone stops talking. Grandpa Jim is using regulating cues to __________.
A) describe a verbal message
B) express a preference for a quiet meal
C) establish conversational control
D) create a false impression

Accepted Answer

Grandpa Jim is using regulating cues to establish conversational control. He is waiting for everyone to stop talking before he begins, which indicates that he wants to be in control of the conversation and have everyone's attention.

Question 15

When the professor was ready to begin, she looked to the back of the lecture hall and cupped her hand to her ear and asked, "Can you hear me back there?" This is an example of the __________ function of nonverbal communication.
A) repeating
B) complementing
C) substituting
D) deceiving

Accepted Answer

The professor's action of cupping her hand to her ear complements her verbal question, enhancing the message and helping to ensure that the students understand she is asking if they can hear her.

Question 16

Communication research indicates that in most situations __________.
A) we spend less of our time communicating nonverbally than verbally
B) verbal messages are more contextual in nature than nonverbal messages
C) our verbal messages carry more meaning than our nonverbal messages
D) our nonverbal messages carry more meaning than our verbal messages

Accepted Answer

Research consistently shows that our nonverbal messages carry more meaning than our verbal messages. Nonverbal communication includes facial expressions, body language, tone of voice, and other nonverbal cues, which can convey emotions and attitudes that words alone cannot. Verbal communication is often more straightforward and literal, with less emphasis on subtle nuances and nonverbal cues.

Question 17

In the context of nonverbal communication, deceiving is understood to mean __________.
A) purposefully misleading or misinforming others
B) controlling the flow of information for our own benefit
C) remaining silent when we should be communicating
D) misinterpreting the messages others are sending

Accepted Answer

Deceiving in nonverbal communication refers to intentionally misleading or providing false information to others through nonverbal cues such as facial expressions, body language, and gestures.

Question 18

When Kay couldn't stop laughing at one point during the speaker's presentation, several people turned to look at her and frowned. A few minutes later when Kay stood to ask a question, everyone turned to look at her with an interested expression. The difference in meaning between these similar behaviors is related to __________.
A) context
B) culture
C) consistency
D) complexity

Accepted Answer

The difference in meaning is related to the context in which Kay's behavior is observed. In the first instance, her behavior is inappropriate and not in line with the expectations of the situation, leading to negative reactions from others. In the second instance, her behavior is seen as an opportunity to engage with the speaker and ask a question, leading to positive interest from others. The meaning of behavior can depend on the context in which it occurs.

Question 19

A police officer uses an upright hand with a flat palm to indicate "stop" to oncoming traffic in the middle of a busy city intersection. This action demonstrates that a substituting signal is often used in place of an oral message because __________.
A) verbal messages are too long
B) verbal messages can be impossible, undesirable, or inappropriate
C) nonverbal messages are ambiguous
D) nonverbal messages are universal

Accepted Answer

The use of a substituting signal (nonverbal message) in place of an oral message is often necessary when oral messaging is impossible, undesirable, or inappropriate. This could be due to factors such as noise or distance making it difficult to hear, or the situation being too urgent for lengthy communication. In this specific example, using a hand signal to indicate "stop" in the middle of a busy intersection is a more effective and efficient way to communicate with oncoming traffic.

Question 20

The notion that direct eye contact with a friend may differ in meaning compared to direct eye contact with a stranger illustrates which characteristic of nonverbal communication?
A) Nonverbal communication is the primary means of expression.
B) Nonverbal communication is dependent on context.
C) Nonverbal communication is more believable than verbal communication.
D) Nonverbal communication is constantly occurring.

Accepted Answer

Nonverbal communication is dependent on context, meaning that the meaning or interpretation of nonverbal cues can vary depending on the situation or relationship. In this example, direct eye contact may have a different meaning depending on whether the person is a friend or a stranger.

Quiz 5: Connecting Through Nonverbal Communication

When Dora's friend shared some bad news with her, tears came to her eyes. A few days later, Dora watched her grandson receive a prestigious award, and soon had tears in her eyes. Dora's similar responses in two different situations demonstrate that nonverbal communication is __________.

When we include an emoji in a text message, this is an example of __________.

The use of nonverbal cues to control the flow of communication is referred to as __________.

During the basketball game, one player does not speak but forms her hands in a "T" to indicate that her team wants to call a time out. What function of nonverbal communication is being used?

When a nonverbal message conveys the same meaning as a verbal message, its function is __________.

Which statement is correct regarding the characteristics of nonverbal communication?

When Tina met her son's new girlfriend, her facial expression and tone of voice indicated deep displeasure, although she simply said, "Nice to meet you." Which statement best expresses the communication behaviors in this situation?

In most communication situations, how do we tend to spend the most time communicating?

Josiah is waiting his turn at the grocery checkout lane, and he's about to unload his items. A young woman behind him is pacing and looks unhappy, so Josiah gestures to her to go ahead of him. What characteristic of nonverbal communication does this interaction reflect?

Why do many prefer communication through asynchronous means such as email or texting?

As you are waiting in line at class registration and begin talking to the person in front of you about the length of the wait, you roll your eyes and sigh. What type of behavior are you engaging in?

An individualistic culture such as the United States relies the most upon which communication element as a primary source of meaning?

While studies comparing facial expressions have found that certain universal expressions are easily understood, connotations for gestures can vary. Thus, interpreting nonverbal behavior requires understanding __________.

During Thanking dinner, Grandpa Jim wants to make an announcement, so he stands and waits until everyone stops talking. Grandpa Jim is using regulating cues to __________.

When the professor was ready to begin, she looked to the back of the lecture hall and cupped her hand to her ear and asked, "Can you hear me back there?" This is an example of the __________ function of nonverbal communication.

Communication research indicates that in most situations __________.

In the context of nonverbal communication, deceiving is understood to mean __________.

A police officer uses an upright hand with a flat palm to indicate "stop" to oncoming traffic in the middle of a busy city intersection. This action demonstrates that a substituting signal is often used in place of an oral message because __________.

The notion that direct eye contact with a friend may differ in meaning compared to direct eye contact with a stranger illustrates which characteristic of nonverbal communication?