Which of the following basic interviewing responses is most likely to facilitate cooperation and reduce resistance?
A) Confrontation
B) Clarification
C) Interpretation
D) Suggestion
E) Reflection

Question

Quizplus · Accepted Answer

Reflection is the best choice as it involves paraphrasing and restating what the interviewee has said, which helps them feel heard and understood. It can also help build rapport between the interviewer and interviewee. Confrontation, clarification, interpretation, and suggestion can all potentially come across as aggressive or judgmental, which may increase resistance from the interviewee.

Which of the Following Basic Interviewing Responses Is Most Likely