Estimates are that only about 20% of what employees learn on the job is learned through informal means while the rest is learned through formal training programs.

Question

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The statement given is false. Estimates show that about 80% of what employees learn on the job is learned through informal means, such as on-the-job experience, coaching, and mentoring, while only 20% is learned through formal training programs.

Estimates Are That Only About 20% of What Employees Learn