When a supervisor must criticize a subordinate in an appraisal interview, it is best to ________.
A) hold the meeting with other people who can diffuse the negative situation
B) provide examples of critical incidents
C) acknowledge the supervisor's personal biases in the situation
D) provide feedback once per year

Question

Quizplus · Accepted Answer

Providing specific examples of critical incidents allows the subordinate to understand the specific behaviors or actions that need improvement rather than just receiving vague criticism. This can also help the discussion stay focused and objective. Holding the meeting with other people who can diffuse the negative situation may not be necessary or appropriate in all situations, acknowledging personal biases may not be helpful or necessary, and providing feedback once per year is not sufficient for improving performance.

When a Supervisor Must Criticize a Subordinate in an Appraisal