Juanita started her job as a teller at a bank two years ago. At first, she was very careful and deliberate using the computer's number keys when she entered the amounts for deposits into customer accounts. Now, she enters numbers rapidly without even turning her eyes toward the keyboard. This is an example of
A) automatic processing.
B) effortful processing.
C) divided attention.
D) attentional capacity.

Question

Quizplus · Accepted Answer

Juanita's ability to enter numbers rapidly and without looking at the keyboard suggests that she has become highly skilled at this task and is able to perform it automatically, without conscious effort or attention. This is a characteristic of automatic processing, which occurs when a task has been repeated many times and has become highly familiar.

Juanita Started Her Job as a Teller at a Bank