Which approach to grievance procedures increases the chance that the dispute gets resolved without going to arbitration?
A) giving management decision-making power
B) settling grievances based on seniority
C) using a multi-step procedure
D) avoid quick resolutions
E) using a less formal procedure

Question

Quizplus · Accepted Answer

A multi-step procedure allows for multiple opportunities to resolve the dispute at different levels before reaching arbitration, increasing the chances of resolution.

Which Approach to Grievance Procedures Increases the Chance That the Dispute