Managers must strive for _____, which is accomplishing tasks that help fulfill organizational objectives such as customer service and satisfaction.
A)efficiency
B)effectiveness
C)functionality
D)process loss
E)productivity

Question

Quizplus · Accepted Answer

Efficiency is focused on doing things right while effectiveness is focused on doing the right things. Therefore, managers must strive for effectiveness in order to accomplish tasks that help fulfill organizational objectives such as customer service and satisfaction.

Managers Must Strive for _____, Which Is Accomplishing Tasks That