A sales manager has carefully selected the members of two sales teams so that they have, as nearly as possible, identical skills and abilities. Both are assigned potential customers in the same industry. Both groups are offered the same rewards. One team makes the sale, and the other does not. Based on this information, one can say that:
A)job performance and motivation are unrelated.
B)the concepts of synergy and job performance are faulty.
C)one of the components that leads to job performance was weak.
D)nothing motivates some people.
E)both sales teams had identical motivation levels.

Question

Quizplus · Accepted Answer

The fact that one team made the sale and the other did not indicates that there was a difference in their job performance. Since the teams were carefully selected to have similar skills and abilities and were offered the same rewards, it is likely that one of the components that leads to job performance (such as knowledge or task clarity) was weaker in the team that did not make the sale. This suggests that job performance and motivation are related, but that other factors also play a role.

A Sales Manager Has Carefully Selected the Members of Two