Which of the following scenarios illustrates the full use of active listening in nonverbal communication?
A) Li is highly educated and very smart, and therefore he expects everyone to pay close attention when he speaks.
B) When Susan gives presentations, she speaks clearly, observes her audience for signs of understanding, encourages feedback and pays attention to it.
C) Teresa ensures that she is seated in a relaxed manner in meetings and begins speaking the moment the other person stops talking.
D) When Rob gives presentations, he uses lots of hand motions and gestures.

Question

Quizplus · Accepted Answer

Option B mentions several elements of active listening in nonverbal communication, such as observing the audience for signs of understanding, encouraging feedback and paying attention to it. The other options do not focus on active listening or nonverbal cues in the same way.

Which of the Following Scenarios Illustrates the Full Use of Active