Passive voice tends to be more effective in business communications than active voice because it is more rational and has less emotional impact.

Question

Quizplus · Accepted Answer

This statement is incorrect. Active voice is generally considered more effective in business communications as it is clear, concise, and direct, which can enhance the message's impact. Passive voice can come across as unclear or evasive, and may even weaken the message's impact in certain contexts.

Passive Voice Tends to Be More Effective in Business Communications