Active listening is not an important skill needed by salespeople since their job is to convince others to buy, not to listen to their problems.

Question

Quizplus · Accepted Answer

Active listening is a crucial skill for salespeople because it allows them to understand the needs and concerns of the customer, which can help them address those concerns and provide a solution that meets the customer's needs. By listening actively, salespeople can build rapport and trust with their customers, which can ultimately lead to more sales.

Active Listening Is Not an Important Skill Needed by Salespeople