Facebook's privacy control issues in 2009 and 2010 had a negative impact on its customer relations. This marketing decision impacted the ______ element between Facebook and its consumers.
A) technological
B) competitive
C) political/legal
D) social/cultural

Question

Quizplus · Accepted Answer

Facebook's privacy control issues in 2009 and 2010 had a negative impact on the social/cultural element between Facebook and its consumers. This includes factors such as trust, relationships, and communication between Facebook and its users.

Facebook's Privacy Control Issues in 2009 and 2010 Had a Negative