Operations management is concerned with all of the activities involved in creating value by producing goods and services and distributing them to customers.
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Q15: Goods are considered tangible, while services are
Q16: Operations managers attempt to use effective and
Q17: To create value effectively, operations managers must
Q18: Adam oversees the activities in creating the
Q19: To operations managers, efficiency means using resources
Q21: The critical path method is a project
Q22: Immediate predecessors are activities in a project
Q23: The Handy Cotton Candy store has a
Q24: CPM focuses on controlling inventory levels during
Q25: A value chain is a network of
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