While Carrie operates a new type of smartphone, she verbalizes her thoughts about using this device, which will give the engineers information that will help them fine-tune this smartphone.Carrie is participating in the
A) pragmatic assessment procedure called the marketing metaphor.
B) validity testing approach called telepresence.
C) reliability testing approach called natural design.
D) usability testing procedure called the thinking aloud protocol.

Question

Quizplus · Accepted Answer

Carrie is using the thinking aloud protocol, which is a kind of usability testing procedure in which the participant verbalizes their thoughts as they use the device. This helps usability engineers identify any issues or concerns and fine-tune the device to make it more user-friendly.

While Carrie Operates a New Type of Smartphone, She Verbalizes