A greedy shop owner uses deceptive business practices because he believes that his customers are out to cheat him any way they can.This shop owner is protecting his self-image by using which defense mechanism?
A) reaction formation
B) projection
C) displacement
D) sublimation

Question

Quizplus · Accepted Answer

Projection is a defense mechanism in which an individual attributes their own unacceptable thoughts, feelings, or motives onto another person. In this case, the shop owner is projecting his own tendency to cheat onto his customers, believing that they are out to cheat him. This allows him to protect his self-image by avoiding accepting responsibility for his own deceptive business practices.

A Greedy Shop Owner Uses Deceptive Business Practices Because He