Consumers are less likely to complain when they have the time and easy access to formal channels of communication to do so.

Name: Consumers are less likely to complain when they have the time and easy access to formal channels of communication to do so.
Brand: Quizplus
Rating: 4.8 (33 reviews)

Question

Quizplus · Accepted Answer

Consumers are more likely to complain when they have the time and easy access to formal channels of communication, as these factors reduce the barriers to expressing dissatisfaction.

Consumers Are Less Likely to Complain When They Have the Time