The critical incident method requires supervisors to keep a running list of incidents as examples of a subordinate's work-related behavior.

Question

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The critical incident method entails keeping a record of good and undesirable examples of an employee's work-related behavior and reviewing it with the employee at predetermined times. Keeping a running list of critical incidents provides concrete examples of what specifically the subordinates can do to eliminate any performance deficiencies.

The Critical Incident Method Requires Supervisors to Keep a Running