Which of the following balanced-scorecard perspectives is inﬂuenced by a company's vision and strategy?
A)Financial.
B)Customer.
C)Internal business process.
D)Learning and growth.
E)All of the answers are correct.

Question

Quizplus · Accepted Answer

All four perspectives of the balanced scorecard (financial, customer, internal business process, and learning and growth) are influenced by a company's vision and strategy. The financial perspective measures how the company's financial goals align with its vision and strategy, the customer perspective measures how the company's customer relationships align with its vision and strategy, the internal business process perspective measures how the company's operational processes align with its vision and strategy, and the learning and growth perspective measures how the company's investments in employee development and technology align with its vision and strategy.

Which of the Following Balanced-Scorecard Perspectives Is Inﬂuenced by a Company's