The primary value of the Balanced Scorecard approach is:
A)To focus the health care organization on those aspects of its operations that most directly impact the accomplishment of its strategies.
B)To provide direction to unit managers in the development of unit action plans.
C)To measure the success of senior management in communicating the overall organizational strategy.
D)To inform lower-level employees of the need to pay close attention to the detailed action plans being implemented by their supervisors.

Question

Quizplus · Accepted Answer

The primary value of the Balanced Scorecard approach is to focus the health care organization on those aspects of its operations that most directly impact the accomplishment of its strategies. This approach aligns the organization's strategy with its performance measures, so that all levels of the organization are working towards achieving the same goals. It helps the organization to identify and prioritize key performance indicators (KPIs) that will drive success and provide a framework for monitoring progress towards strategic objectives. Choosing B, C, or D is not correct as they only partially relate to the Balanced Scorecard approach, whereas A fully addresses its primary value.

The Primary Value of the Balanced Scorecard Approach Is