Which of the following statements is (are) true about non-value-added activities?
I. Non-value-added activities are often unnecessary and dispensable.
II. Non-value-added activities may be necessary but are being performed in an inefficient and improvable manner.
III. Non-value-added activities can be eliminated without deterioration of product quality, performance, or perceived value.
A) I only
B) II only.
C) III only.
D) I and II.
E) I, II, and III.

Question

Quizplus · Accepted Answer

Non-value-added activities are those that do not add value to the product or service from the customer's perspective. They are often unnecessary and can be eliminated without affecting the quality or value of the product (I). However, some non-value-added activities may be necessary for various reasons but are performed inefficiently, indicating that there is room for improvement in how these activities are carried out (II). Eliminating or improving these activities can lead to better efficiency and cost savings without compromising the product's quality, performance, or perceived value (III).

Which of the Following Statements Is (Are) True About Non-Value-Added