Total quality management or TQM refers to the broad set of management and control processes designed to focus the entire organization and all of its employees on providing products or services that do the best possible job of satisfying the customer.

Question

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Total Quality Management (TQM) is indeed a comprehensive approach that emphasizes the importance of continuous improvement and focuses on ensuring that all members of an organization work towards common goals of improving product quality and enhancing customer satisfaction.

Total Quality Management or TQM Refers to the Broad Set