When using a balanced scorecard, which of the following is typically classified as an internal-operations performance measure?
A) Cash flow.
B) Number of customer complaints.
C) Employee training hours.
D) Number of employee suggestions.
E) Number of suppliers used.

Question

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The Answer of When using a balanced scorecard, which of the following is typically classified as an internal-operations performance measure?
A) Cash flow.
B) Number of customer complaints.
C) Employee training hours.
D) Number of employee suggestions.
E) Number of suppliers used.

When Using a Balanced Scorecard, Which of the Following Is