When using a cause-and-effect diagram in process diagnosis, you begin by specifying the cause of interest and then move forward to identify potential effects of this cause.

Name: When using a cause-and-effect diagram in process diagnosis, you begin by specifying the cause of interest and then move forward to identify potential effects of this cause.
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A cause-and-effect diagram, also known as a fishbone diagram, starts with the effect or problem and then works backward to identify potential causes.

When Using a Cause-And-Effect Diagram in Process Diagnosis, You Begin