The first step toward establishing open communication within an organization is to
A) create a clear chain of command much like the one found in military organizations.
B) set up a computer network.
C) place suggestion boxes in every department.
D) create an organizational culture that rewards listening.

Question

Quizplus · Accepted Answer

Creating an organizational culture that rewards listening is the best choice as it sets the tone for open communication within the organization. When the culture values listening, employees will feel more comfortable sharing their thoughts, ideas, and concerns. This can lead to increased collaboration and innovation within the organization. Option A, creating a clear chain of command, may stifle communication by putting too much emphasis on hierarchy. Option B, setting up a computer network, may facilitate communication, but it does not address the cultural aspect of promoting open communication. Option C, suggestion boxes, while a good tool for gathering feedback, does not guarantee open communication within the organization.

The First Step Toward Establishing Open Communication Within an Organization