Shell Oil Company used Intertek Caleb Brett, an Australian research laboratory, to provide all analytical services needed to support one of its full scale refinery.With this _____, Shell replaced domestic employees at the site of the refinery with employees from the Australian firm.
A)outsourcing
B)repositioning
C)downsizing
D)restructuring
E)worker mobility

Question

Quizplus · Accepted Answer

Outsourcing refers to the practice of hiring an external organization to perform services or create goods that were previously done in-house. In this scenario, Shell Oil Company is outsourcing its analytical services to Intertek Caleb Brett, an Australian research laboratory, instead of using its own domestic employees for these tasks.

Shell Oil Company Used Intertek Caleb Brett, an Australian Research