Read the following conversation and then answer questions
Marissa: You've been on the phone for an hour-get off!
Nicole: Okay.
Marissa: Now!
[ tells her friend she will call her later and hangs up.]
Marissa: Thank you.
Nicole: Ask a little more nicely next time.
-In the conversation above, Nicole's line, "Ask a little more nicely next time" is a
A) one-down message.
B) one-up message.
C) control neutrality message.
D) one-across message.

Question

Quizplus · Accepted Answer

Nicole's line, "Ask a little more nicely next time," is a one-up message because it asserts her own stance and suggests that Marissa should change her behavior, indicating a position of control or authority in that moment.

Read the Following Conversation and Then Answer Questions