Graham was acting as the facilitator at a problem-solving meeting. He noticed that Denise, one of the participants, was continually going off-topic and rambling on about noncritical issues. He told Denise, "I'm not sure I understand how your observation relates to our meeting goal." Graham's comment helped Denise get back on track to the topic at hand. What strategy of keeping a team focused on its objective did Graham use?
A)Metadiscussion
B)Piggyback
C)Groupthink
D)Brainstorm

Question

Quizplus · Accepted Answer

Graham used metadiscussion, a strategy where the discussion about the discussion itself helps clarify or redirect the focus. By questioning how Denise's observation related to the meeting goal, he effectively brought the conversation back to the main topic without directly telling her she was off-topic.

Graham Was Acting as the Facilitator at a Problem-Solving Meeting