As customers gained access to a wide array of competitive offerings, power began to shift toward the __________.
A) suppliers
B) competitors
C) customer
D) employees

Question

Quizplus · Accepted Answer

The power shifts toward the customer as they gain access to a wide array of competitive offerings, allowing them to choose from various options and forcing businesses to cater more directly to their needs and preferences.

As Customers Gained Access to a Wide Array of Competitive