If you work with a supervisor or coworker whose behavior negatively affects your ability to do your job, use all five types of listening skills to make sure you understand the other person's point of view.

Question

Quizplus · Accepted Answer

Using all five types of listening skills—active, empathic, critical, comprehensive, and appreciative—can help you fully understand the other person's perspective, which may improve communication and potentially resolve conflicts.

If You Work with a Supervisor or Coworker Whose Behavior