The General Manager (Scenario)
Jamal is the general manager of a production facility. In a routine day, Jamal might meet with city officials or civic leaders about environmental issues, due to the plants presence in the community. After these meetings, he will then meet with the plant's functional managers to discuss the concerns expressed by the city representatives. Other times, Jamal might meet with the production manager, Basma, and the human resource manager, Rana, to discuss a complaint filed by one of the employees in a production department. Jamal might also spend time on the Internet looking for new technologies that can be used in the production processes of his plant.
-Jamal's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?
A) communication
B) interpersonal
C) conceptual
D) effectiveness

Question

Quizplus · Accepted Answer

Jamal's search for new technologies involves conceptual skills, which include the ability to think abstractly and consider the organization as a whole, identifying opportunities for innovation and improvement.