The General Manager (Scenario)
Jamal is the general manager of a production facility. In a routine day, Jamal might meet with city officials or civic leaders about environmental issues, due to the plants presence in the community. After these meetings, he will then meet with the plant's functional managers to discuss the concerns expressed by the city representatives. Other times, Jamal might meet with the production manager, Basma, and the human resource manager, Rana, to discuss a complaint filed by one of the employees in a production department. Jamal might also spend time on the Internet looking for new technologies that can be used in the production processes of his plant.
-When Jamal gains information from city officials or civic leaders to learn how the plant's operations may be affecting the environment, he is performing which management role?
A) monitor
B) entrepreneur
C) resource allocator
D) leader

Question

Quizplus · Accepted Answer

Jamal is performing the monitor role as he is gathering information from external sources (city officials or civic leaders) to understand how the plant's operations may be affecting the environment.