If a manager investigates how and why performance has deviated beyond the acceptable range of variation, and then corrects the source of the deviation, she is using ________.
A) basic corrective action
B) immediate corrective action
C) remedial corrective action
D) bureaucratic control

Question

Quizplus · Accepted Answer

Basic corrective action involves identifying and addressing the root cause of a deviation to prevent it from recurring, which aligns with the manager's actions described.

If a Manager Investigates How and Why Performance Has Deviated