Which of the following statements is true of Dr. W. Edwards Deming
A) He sought to improve quality by working within the system familiar to managers.
B) He proposed a simple definition of quality: "fitness for use."
C) He professed that quality means conformance to requirements and not elegance.
D) He advocated a process to guide and motivate improvement activities known as the Deming cycle.

Question

Quizplus · Accepted Answer

Dr. W. Edwards Deming is known for advocating the Deming cycle, which is a process to guide and motivate improvement activities. The other statements are not fully accurate: A) He actually sought to improve quality by changing the entire system of management. B) While he did propose the concept of "fitness for use," he also had more complex definitions of quality. C) He did emphasize the importance of meeting requirements, but also believed in continually improving and exceeding those requirements.

Which of the Following Statements Is True of Dr