Share a situation in which you gave a customer incorrect information and then corrected your mistake.
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Q3: What type of customer do you find
Q4: When communicating with angry customers, it is
Q5: A customer who has difficulty in making
Q6: The ability to understand what someone is
Q7: Contrast empathy and sympathy.Which is more productive?
Q9: Why are some customers challenging to one
Q10: Explain responsibility check.
Q11: How can you end a discussion with
Q12: Why is it important to end every
Q13: What are some of the payoffs of
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