Deming's 14 points stress the importance of:
A) minimizing total cost with a single source.
B) incoming inspection in quality assurance.
C) top management in quality control.
D) annual rating or merit systems.
E) specialized education for high potential employees
Correct Answer:
Verified
Q9: Total quality management TQM) is a philosophy
Q10: Quality control in services is:
A) relatively difficult
Q11: Suitability is the mathematical probability that a
Q12: Reliability refers to the match between a
Q13: A six sigma 6σ) approach to quality:
A)
Q14: Any output produced within a range between
Q16: Kaizen is a Japanese term for process
Q17: Upper UCL) and lower control limits LCL):
A)
Q18: ISO 9001:2008 provides a tested framework for
Q19: Determination of the "best buy" is based
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