The goal of building client-based relationships is to satisfy customers so well that they become very loyal and would be unlikely to switch to competitors.

Question

Quizplus · Accepted Answer

Building client-based relationships is indeed aimed at satisfying customers to such an extent that they become loyal to the company and choose to stick with it rather than switch to competitors. This is because loyal customers can provide steady business and also recommend the company to others, thereby contributing to its growth and success.

The Goal of Building Client-Based Relationships Is to Satisfy Customers