Goods can be defined in terms of their physical attributes, but services cannot because they are intangible.

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Goods can be described in terms of their physical characteristics such as size, shape, color, weight, etc. However, services are typically intangible and cannot be described solely in terms of physical attributes. Services are defined by the experience they provide, and may involve intangible attributes such as expertise, skill, knowledge, and customer service.

Goods Can Be Defined in Terms of Their Physical Attributes