Sandy is creating a training program to help sales associates deal with angry customers. She has decided to have the associates take turns training the trainer and each other. Which law of learning is Sandy initiating?
A) law of association
B) law of frequency
C) law of effect
D) law of redundancy

Question

Quizplus · Accepted Answer

The law of frequency suggests that learning is more effective when it is repeated. By having associates take turns training the trainer and each other, Sandy is utilizing repetition to reinforce learning, making it more likely that the associates will remember and apply what they have learned.

Sandy Is Creating a Training Program to Help Sales Associates